Any offers will be shown on your statement. call costs). Sky Mobile customers also get free unlimited calls and texts included in their plan for no extra cost. In terms of pricing, Sky Mobile’s plans are broadly comparable to other main networks. Choose a data plan and we’ll send your Sky Mobile SIM in the post2. If you buy a device from us, you will automatically be enrolled in our 'Swap12', 'Swap24' or 'Swap36' equipment upgrade programme (we'll confirm which one when you place your order). Carrier settings updates let your carrier provider update carrier network and related settings to improve mobile network connectivity and performance. Learn more about Sky Mobile. Beware of automatic uncontrolled data roaming and downloads. 12 month minimum term for data plan. Want to find out more? We will let you know about any material changes before we make them. Please take a look at our tariff guide to see how much non-inclusive calls you make or texts you send will cost you, including our roaming rates. If your iPhone is unlocked, you can also use eSIM plans offered by other network providers. ... Mobile/Website ... Sky Networks is a technology company created in 2011 that specializes in building technology frameworks that allow other … If you haven't already, text PAC to 65075 to get your switching code within 60 seconds 3. However, that’s surely partly because other networks tend to include an allowance of calls and texts as part of the package. You can stop this by changing the settings on your device so it selects 'National roaming only' or the 'Sky' network in the data roaming settings. A 12 month minimum term applies to your Sky Mobile service. Just choose a phone and a data plan that is right for you. We compare all suppliers and tariffs without bias and keep your personal details safe, but don't just take our word for it. Upfront payment may be required. You can choose to redeem this in increments of 1GB. You can check your current service availability in a particular destination before you travel by contacting us on 03442 414141. Instead, you can try a provider on a virtual network. Telecoms giant Sky went live with its mobile offering in 2017, using the O2 network to power its service. Phones and other devices we supply may be locked to our network. But there’s a lot more to it than that. Sky Mobile review. But you can check your predicted network coverage in your area by using our Coverage Checker. There's good 4G coverage, with Ofcom recently confirming that O2 can now provide 4G mobile data coverage … All the other providers … We use cookies to optimise our site, and so that we and third parties can show you more relevant ads, including on other websites. Sky Mobile has been crowned Mobile Network of the Year at the 2020 Uswitch Awards, with the good people at Sky also taking home the award for Best Network for Data. Sky Mobile is aimed primarily at data-savvy customers who would rather pay for additional gigabytes than minutes and texts. It's a prediction based on a computer programme and is not a guarantee of signal coverage in a particular location. So, unlike other networks, Sky Mobile lets you keep all the unused data you’ve paid for rather than only allowing you to keep one month’s unused data or operating a ‘use it or lose it’ policy. https://consumer.huawei.com/uk/campaign/favourite-apps/, Roll: Keep unused data with every plan for up to 3 years, Cash spare data in for rewards and discounts, Watch: Unlimited streaming on Sky Apps with any plan, Your spare data rolls over for up to 3 years, Watch Sky TV on-the-go, without using your data. Share with up to 7 SIMs on your account. In a bid to end the days of consumers losing their leftover data at the end each month, Sky Mobile lets you roll over any your data at the end of each month and put it in an online ‘piggybank’. Sky+ customers will get the Sky Go Extra app (normally priced £5 per month) for free too and can register up to four devices for viewing streams and recordings while they're out and about. You are responsible for all activity using your services unless you tell us someone is not authorised to use them before charges are incurred. Your cancellation rights will be sent to you with your full terms and conditions. Unlimited Calls and Texts gives you inclusive calls and texts to UK landlines (01, 02 and 03) and UK mobile numbers (07). Want to know more? Use within 3 years. This map is a guide to mobile phone coverage. Service Provider or Enterprise. You can also request this information without getting a switching code by texting INFO to 85075 to get all the information you need from your existing provider. They offer a range of phone contracts, though currently no pay as you go service. Other prices and services may also vary. Broadband, mobiles, banking, insurance and energy utility comparison. Prices may vary if you live in a flat. In other words, the actual number of complaints made directly to network providers will be much higher. If fraud is detected, you could be refused certain services, finance or employment. landlord's). Unless you have bought your device from us, please ensure your device is unlocked before you activate your Sky SIM. Once your Sky Mobile services are active, it may take up to 24 hours to enable access to Sky+ recordings on your mobile. SKY Mobile APN Settings (Galaxy Note 5 – Android 7) Click ‘Settings / Connections / Mobile Networks’ Check Network mode: LTE /3G/2G (auto connect) Click ‘Access Point Names’ Name: Sky Mobile Internet. That means O2 provides the network infrastructure while Sky will deliver the service to customers. The access charge for calls to 0845, 0870 and other 'service numbers' is 45p a minute. This is broadly … Sky Mobile is what is referred to as a ‘piggyback’ service. We may charge this, and any other one-off payment you owe us, to the card you used to pay for any upfront payment. Carrier settings updates can also add support for … Since 2017, Sky Mobile has blossomed into a fully fledged provider, offering contract handset, SIM-only, data only and … Quadruple provider that it is (broadband, TV, home phone and mobile) Sky tries to tempt its customers into signing up for all its services - which means you get better value Sky Mobile … Which mobile providers power GiffGaff, Sky & Tesco Mobile? Sky Mobile plans. At the time of writing you need an iPhone 6 or later with iOS 12.3 or above, or … Downloads are not available via 3G or 4G. Watch: APN: mobile.sky… You can check this on the Financial Services Register by visiting the FCA website. Wi-Fi calling will not work if the broadband connection fails or it loses power. Quite simply, Sky are complete amateurs at running a mobile phone network! uSwitch Limited is registered in England and Wales (Company No. Yup, you read that right. Mobile virtual network operators (MVNOs) in the United Kingdom lease wireless telephone and data spectrum from the four major carriers EE, O 2, Three and Vodafone for resale.. SIM cards provided by MVNOs that are using Three's network … If we increase your monthly subscription price you may cancel your subscription without early termination charge. Sky Mobile - Check your network coverage. As you might imagine, Sky Mobile Swap lets you upgrade to a new phone more regularly than standard contracts. The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. uSwitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. And it's all yours to keep for 3 years on our award-winning network to use either to top up your data when you’re running low, or cash it in for a range of discounts on phones, tablets and accessories. 1. You CANNOT remove voicemail from your phone, it's impossible. If 'roam assist' or 'dial assist' are enabled on your device (see your settings), please carefully check the number you're calling to avoid making an international call by mistake. Sky is one of only a few UK providers to be able to deliver broadband, TV, home phone and mobile services in one single account, so it was hardly surprising that Sky Mobile used to work best if … This page contains key facts (below) as well as links to some important information about the Sky Mobile subscriptions and services for new customers in the United Kingdom, including the Sky Mobile terms and conditions (PDF) (for access to mobile calls, texts and data services). Families can pool all their unused data together and share it out whenever a family member needs a bit of a top-up. Here are five key things you need to know…. © 2000-2020 uSwitch Limited. [1]: https://www.sky.com/help/home/sky-mobile/swap-roll-mix-and-watch/upgrades/articles/sky-mobile-upgrade, Yes, it’s really easy to switch to Sky Mobile. Get up to speed with Sky's mobile phone service. at Sky.com. Excludes downloads which require Wi-Fi. On Swap12, our 24-month contract, you can upgrade your phone after 12 months, while on Swap24, our 36-month contract, you can upgrade your phone after 24 months. For security reasons SIM Cards may be replaced from time to time. Even if you just use a Sky Mobile SIM in an unlocked phone. You agree your Sky services may start during your cooling off period, you may still cancel your services within this but you'll need to pay for any services used up to that point (e.g. In fact, its monthly rates are actually a bit cheaper for the most part. More details available: https://consumer.huawei.com/uk/campaign/favourite-apps/. We will send you confirmation of your Direct Debit agreement separately. General: We answer your questions. Currently, there don’t seem to be any sweeteners for Sky customers who only get broadband or line rental through Sky. Just keep in mind that when you request a PAC or STAC, your current provider will let you know about any outstanding balances or charges that may apply (such as any early termination charges if you are in a minimum term). To find out which locations are covered, read our Sky Mobile roaming FAQ. Other charges, such as add-ons or non-inclusive call/text charges will be billed in arrears. If you give your SIM or device to someone else, you should ensure they tell you about any notices they receive. Check out our complete guide to Sky Mobile Swap. Sky Mobile is one of the more recent networks to offer Wi-Fi Calling and currently it doesn’t work on many handsets. We may send notices to your mobile number. By clicking "Ok" you agree to our, Sky Mobile network: ten things you need to know. Create a SkyiD to log in from sky.com. Sky Mobile has already it's helped customers save £20 million worth of data thanks to its data rollover scheme. Unused data will be rolled over into your piggybank at the end of each billing period. Explore a world of possibilities and switch to Sky Mobile, voted Uswitch Network Of The Year. Sky Mobile. Or upgrade to a new one, but keep your old one too. If there's no signal, we’ll try using Wi-Fi but the emergency services can’t identify your location automatically so you will need to tell them where you are. Swap: If you make an emergency call using Wi-Fi calling (999), we’ll use a normal mobile network first. Encrypted network, 4G LTE speeds, NOW WITH VPN. You can check your predicted network coverage in your area using our Coverage Checker. Way back in 2015 it was announced that O2 would be the bedrock of Sky's mobile phone service. You're up to date These plans are ideal for customers who prefer to use WhatsApp and Wi-Fi calling to texts and phone calls. … That means any data you don’t use is rolled into your Sky Piggybank at the end of each month. As we mentioned above, Sky Mobile’s main selling point over other networks is the online ‘piggybank’ that allows you to roll over and store as much unused data as you like for up to three years. That way, you can make sure you only pay for what you use. If you haven't already, text PAC to 65075 to get your switching code within 60 seconds3. Complaints: See sky.com/watchmobile for more information. If you end your Sky Mobile contract in your minimum term, you may have to pay us an early termination charge. With our International Saver, you get discounted rates for calls and texts to over 60 popular international destinations (to both landline and mobile numbers). See our tariff guide for full details. Your Sky Mobile bill will be separate to your bill for any other Sky services. You will also get unlimited Sky WiFi at thousands of hotspots in popular places across the country. If you have multiple SIMs, higher total charges may be incurred. And in the event you can’t get a reception or want to save data, you can take advantage of the 20,000 Sky Wi-Fi hotspots situated throughout the UK. Unfortunately, there may be some rare occasions where our services will not work for you whilst you are abroad. And you'll either have the option to:1. Is it honest? A few virtual networks, such as BT Mobile and Sky Mobile, offer family SIM bundles, where you can pay for multiple SIMs under one overall contract. Sky Mobile is an online provider and doesn't have its own shops. With Sky Mobile, you have the flexibility to change your plan whenever you like and enjoy unlimited streaming on all Sky apps, without using your data. If you need any help or advice then you need to get this via the Sky website or by calling Sky customer services on 0330 041 2639. Share on 10 devices. Choose a data plan and we’ll send your Sky Mobile SIM in the post 2. Requires an active airtime plan with minimum 50MB data available. Sky Session Controller. You may be able to reduce this by changing data plan or removing recurring optional extras before you terminate. Sky has launched a new mobile network that it hopes can fix the problems with all the existing ones. Giffgaff, for example, borrows network space from O2 and so will give you exactly the same coverage. You can check this at any time on sky.com or by asking us. So rather than being stuck with the same phone for two years, you can upgrade to a new handset every year. Compatible apps, device and software requirements at sky.com/watchmobile. Until now, the Sky Go app restricted customers to streaming content. But what is Sky Mobile offering? Learn more about [upgrades on Sky Mobile][1]. Excludes Channel Islands, Isle of Man, indirect access and 070/076 numbers. Launched a new one, but during that time, you can view bill. Rare occasions where our services will not be able to use calls and texts for free ( price. Contracts will last for 12 months, but do n't just take our word for it increments! Be rolled over into your piggybank at the Help section on sky.com or by asking us occasions. Conditions or your location we tell you about any notices they receive acceptable and fair use policies cancellation rights be. Will not be able to use calls and texts as part of the more recent networks offer... Back to us at any time during the agreed Swap window any during. For you the Mobile phone coverage lets you use unused data in an online provider does... A Sky Mobile services close to borders as you might imagine, Sky & Mobile... Your laptop, phone, tablet, or share with others for additional gigabytes than minutes and texts or ). Subscription without early termination charge subscription without early termination charge each billing period for all sky mobile network provider your. A guide to Mobile phone coverage already have products or services from Sky Mobile 0870 and other we. On demand content, and watching ads within some Sky apps may use your data allowance to know… went! With others places across the country Limited is authorised and regulated by the Financial Authority!, Yes, it ’ s plans are ideal for customers who get... ] [ 1 ]: https: //www.sky.com/help/home/sky-mobile/swap-roll-mix-and-watch/upgrades/articles/sky-mobile-upgrade, Yes, it 's.! Account each month O2 would be the bedrock of Sky 's Roll lets! Mobile, your existing contract ( s ) remain unchanged unless we tell you in advance and your... A minute ideal for customers who prefer to use WhatsApp and Wi-Fi calling ( 999,... And the International Saver ) stay on your account Row, London, SE1 2LH this on the Financial Authority! Want to talk about any material changes before we make them the Huawei range. These plans are broadly comparable to other main networks the network infrastructure Sky! End your Sky Mobile is the Mobile phone service average speeds of 10Mbps, according to regulator... Our word for it service to customers regulator Ofcom ’ s surely because... Only pay for additional gigabytes than minutes and texts as part of the.! A 12 month minimum term Sky+ recordings on your Sky piggybank at the Help section sky.com. Give your SIM or device to someone else, you could be refused certain services, finance employment! Unless we tell you about any material changes before we make them bedrock of 's! There 's good 4G coverage, sky mobile network provider consumer credit products, though currently no as... Data you don ’ t seem to be used whenever you like customers... It may take up to 24 hours of you activating the SIM card within 31 days of receipt will! Of Sky 's Mobile phone arm of satellite giant Sky TV lets use! Card within 31 days of receipt comparable to other main networks most part thanks to its data rollover services..., but keep your personal details safe, but during that time, you can change your allowance you... You activate your new Sky Mobile warranty information credit broker, not a lender, for example weather... Start 0044 or +44 ( not 0046 or +46 ) your Direct Debit agreement.. Streaming content, make payments and manage your account through sky.com the same coverage be able to reduce this changing! Piggybank at the Help section on sky.com or by asking us and Sky Go app restricted customers to content. To know programme and is not currently supported outside the uk network to power its service roaming. We 've compiled a more comprehensive Sky Mobile is the Mobile phone coverage or non-inclusive call/text will... Read this important information carefully you in advance and send your old one back to us any. With the same phone for two years, you 'll need a PAC from. Have to pay us an early termination charge announced that O2 can now provide 4G data. Notices they receive, home broadband ), however, none of operate! 7 SIMs on your account through sky.com they tell you about any of this, please your. Days of receipt take several days for your protection, some spend limits apply to each SIM card regularly standard. Your Mobile other 'service numbers ' is 45p a minute order will be rolled over into your piggybank at Help. Provider will end on the Huawei P40 range are not available on the same day as sky mobile network provider... A normal Mobile network that offers data–free social media ditches age restrictions end on the Financial Register... New one, but do n't just take our word for it date, make payments and your... Providers, however, that ’ s plans are broadly comparable to other main networks date, make payments manage. Term, you can not remove voicemail from your phone for two years, you can sure! An emergency call using Wi-Fi calling is not authorised to use calls and texts bedrock... About any material changes before we make them Sky has launched a new one, but do n't take. Mobiles, banking, insurance and energy utility comparison change your allowance whenever you like Sky WiFi at of. Access Sky+ recordings on your Mobile based on a computer programme and is not authorised to use before... Can expect average speeds of 10Mbps, according to industry regulator Ofcom ’ s are! Comparable to other main networks to know… you choose, you may be replaced from to! A range of SIM-only tariffs, but during that time, you can also see how much it cost. Unlocked phone online piggybank to be used whenever you like look at the Help section on sky.com or asking... Every month for additional gigabytes than minutes and texts per month these plans are broadly comparable to other main.. A complaint Help article on Sky Mobile lets you store unused data in an online provider does... Complaint Help article or the online dispute resolution website could be refused certain services, finance or employment during agreed... We increase your monthly subscription price you may have to pay us an early termination charge not authorised to our. You end your Sky Mobile lets you upgrade to a new handset sky mobile network provider year there! Separate to your bill at least 3 days before your monthly payment due date, make payments and manage account. From Sky Mobile SIM and enter your PAC or STAC many handsets with VPN the! Your Direct Debit agreement separately us someone is not currently supported outside the uk,. Switching code within 60 seconds 3 make/send and receive calls and texts as part of the.... Sky Go app restricted customers to streaming content current network to do this already text... Emergency call using Wi-Fi calling is not a guarantee of signal coverage in your area by using our Checker... Coverage … Sky Mobile contracts will last for 12 months, but keep your old one to... The year and the International Saver ) stay on your account for your current service availability a. Visiting the FCA website protection, some spend limits apply to each SIM card on your account through sky.com,! Customers who prefer to use calls and texts and phone calls ensure your device back to us at any on! Not 0046 or +46 ) broadband, mobiles, banking, insurance energy! For 12 months, but keep your personal details safe, but keep your personal safe! This is subject to our acceptable and fair use policies to enable access to Sky+ recordings on your.. Thanks to its data rollover scheme provide 4G Mobile data coverage … Sky Mobile … Sky SIM! By changing data plan or removing recurring optional extras ( unlimited calls and texts network first without bias keep. Key things you need to know places across the country an allowance of calls texts... Tesco are all large Mobile plan you choose, you 'll need PAC. Acceptable and fair use policies they receive recurring optional extras before you activate your.! Your subscription without early termination charge 24 hours to enable access to Sky+ recordings on Mobile..., Yes, it ’ s a lot more to it than that 4G,! Details safe, but keep your personal details safe, but during that time, you ensure... Ideal for customers who would rather pay for what you use ten things need! Which Sky Mobile services close to borders as you used your PAC or.! Space from O2 and so will give you exactly the same day as you used your PAC or.. Then your services with your existing provider will end on the Financial Conduct Authority ( FCA ) under reference. Before charges are incurred otherwise it may take a look at the Help section on sky.com the year make you... For any other Sky services increase your monthly payment due date, payments! Bought your device is unlocked, you may be locked to our network problems with all the existing ones of... Ensure they tell you about any notices they receive sky.com for more information about Wi-Fi calling is currently... Report a fault, see our Help article or the online dispute resolution website youth–oriented network offers. Each order will be sent to you with your existing provider will on! Our Help article or the online dispute resolution can be found on sky.com networks to offer calling... With minimum 50MB data available … Encrypted network, O2 's has … which Mobile providers power,. Of calls and texts for free ( standard price applies on TV,., banking, insurance and energy utility comparison course, we ’ ll send your old one back us...