Reputation - 3.5 / 5. I work for the Fed Govt, have an 800 credit rating, and yet USAA made trying refinance my 70k home like I was trying to refinance a castle next to the queen of England. So I have checking, Credit card for travelling, homeowners and auto insurance and an auto loan. I think last year I got it for the third year running? I've made a few claims with them over the years and they are great to work with. They don't try to hide fees, they don't upsell you at every moment (looking at you, Wells Fargo), they pay ATM fees and are pretty liberal about waiving fees from honest mistakes on your part. Based on the regular VA loan, USAA would not be the best option for a refinance due to the high rates—unless you qualify for a VA Interest Rate Reduction Refinance Loan (IRRRL), for which USAA charges no origination fee and covers the VA funding fee, title, and appraisal. My wife and I have a new house, new kid and are shopping for a new car, so I know USAA offers a number of things that may be of interest to us. Should I be excited? In freakin' North Carolina. I am not going to say they will do this in every situation, but again it is the ONLY time I have ever had a company do that. USAA doesn’t offer as many credit card options as some other issuers, but it does have cards that cater to various types of consumers. Unbelievable! Through the fixed-rate mortgage options at USAA borrowers can refinance up to 95 percent of the value of their home. I have a VA home loan with another lender who has been great. The APR on this home loan is at 4.58 percent. Both were resold. USAA Savings Account is available in 50 states (and Washington, DC). Over the 10 or so years I've been with them I've called them abut 50 times, and haven't had a bad call yet, always friendly/helpful and no long wait. New comments cannot be posted and votes cannot be cast, More posts from the personalfinance community. USAA Auto Loans enjoys an excellent A+ rating with the Better Business Bureau, based on 21 positive reviews, 4 neutral ones, and 240 negative. USAA called me the next day, told me to return and perform an estimate on the damages and repairs, and then paid the insured. USAA offers loans with terms up to 72 months and lower interest rates when cars are purchased through their USAA Car Buying Service. Is the idea that they come in under dealer price now and then? We refinanced with a credit union mortgage when rates were down. I have had nothing but wonderful experiences for the last 6 years. Credit Cards: They offer cards with 5% back on base purchases, which is special. Refinance rates are very competitive with other mortgage lenders. USAA Savings Account Review. If you are thinking about it request a LE so that you can really see what they are offering. I opened a claim as soon as we started getting pictures, had an adjuster there the day I got back in town. I've seen some USAA evangelists around here over the years so am curious to hear what experiences people have / what services people have used that are superior to what I could get elsewhere. (I know, tornados in NC?) I use Vanguard. Interest rate drops to 3.75%. With an auto loan preapproval, you could negotiate a better sales price with the dealer. Although I'm not thrilled with 9%, it's sure better than what we had! Keep in mind your approved rate depends on the factors mentioned previously, like your credit score. Interest rate drops to 3.75%. My house got hit by a tornado in 2011. I've only had positive experiences, great customer service and good rates. Instead of finding insurance, those officers formed an insurance group of their own. I would say it was a little below USAA's standards in terms of communication, etc., but there were certainly no issues and USAA was very up-front about everything. My final pay out was more than $100k, and easy all the way, no fighting for coverage. I was impressed they were clear about everything. Generally, the minimum loan amount at USAA is $50,000 but can go as high as $3 million. Auto loans of up to $3,000,000 available in 50 states with rates starting at 2.59% and no prepayment fees. Press question mark to learn the rest of the keyboard shortcuts. Insurance with them because I COULD have gotten lower rates using a broker, but USAA is consistently rated as one of the top to deal with and I'll pay a little extra for being dealt with straightforward. USAA's car shopping is a partnership with Truecar. They invest your premiums, and if its been a good year for them, you'll get some of it back. Founded in 1922, USAA offers auto refinance loans in state across the USA. Couldn't get USAA on the phone and haven't bothered to call them again yet. Piggybacking top comment because curious. Specializes in multi-family properties. USAA mortgage rates have declined since we last reported on them back in November 2018. And in my opinion, their culture is different(better) because of that. The USAA Career Starter Loan offers newly commissioned officers an opportunity to borrow up to $25,000 to start their career. I think the main benefit is that they aren't a private or publicly traded company. I have my car, home, life, etc insurance there, too. To refinance your student loans, work with a private lender to take out a loan for the amount of your existing debt. They keep all their tech up to date, they were one of the first banks with mobile deposit and check deposit at home. After informing a USAA customer their loss would not be covered due to the nature of it, I sent my photos and report in. My question is for anyone who has/had a mortgage through USAA. I was beyond impressed and happy that I got to reverse my decision with the insured because they were very cool people. Their group later expanded to offer insurance to other members of the military and later grew to include other financial services such as banking and lending. USAA is good enough to take my money for their insurance plan but doesn't think I'm good enough to take a loan from them. My wife and I just got membership yesterday, piggybacking on my dad's military service. I had a USAA mortgage, no issues and it was sold & serviced by another company. $417K by my calculation. They don't beat them because they offer their exact product line. Definitely, I don't have it but the guy who hit me did and they were amazing. USAA does not charge closing fees, annual fees or early payment charges on HELOCs. Investments: You can buy Fidelity funds without a transaction fee / commission, so I'm unclear what you mean by saying that they can't beat Fidelity. I had a simple refinance with one letter of subordination required. USAA used baite and switch to get us to apply for a mortgage refinance. New comments cannot be posted and votes cannot be cast, More posts from the personalfinance community. USAA was founded in 1922 when a group of 25 Army officers were looking for car insurance. USAA didn't care, they just paid the insured and moved on. USAA IRRRL Streamline Refinance. USAA seems to have the best offer. I got USAA to refinance 3 cars that we have (one of ours and the 2 we just bought for our 2 older daughters in college)... we are in the process of rebuilding our credit... my hubby is farther along than I am. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. USAA Auto Loan is MOSTLY NOT RECOMMENDED based on 41 reviews. This is where the documentation you gathered can come in handy, as you may have to provide it in the application. Are their chosen partners worth dealing with? In short, I had no reason to be with them. Can I ask how you got to 500k? Denied loan request after 4 months of being strung along. Have handled many claims for many companies. Refinance: USAA also offers refinance options, including VA and conventional loans. My whole family banks with them thanks to my grandfather and my uncle, and when we have talked to USAA it comes up in conversation as "I had to call those nice people in Texas about ". So, I shopped around. USAA Auto Refinance Reputation & Reviews. How can I find out if I qualify to join? Consistently the lowest auto premiums with the most coverage. On top of this, you can defer your repayments for as long as 60 days after taking out the loan, though that will increase your monthly and total loan cost. If you are looking to refinance your mortgage I would not recommend USAA. On HELOCs, super quick and helpful you agree to our use of cookies have provide! Be with them over the years and they were one of the banks! 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